If you’ve ever driven during rush-hour traffic or waded through a crowded store, you know all too well that rude people are everywhere. Whether it’s an insulting comment or a dismissive attitude, rudeness is pervasive. All too often, this negativity rubs off on us.
You can’t control someone else’s behavior but you don’t want to be provoked by someone’s ill-mannered attitude. So what do you do?
When confronted with toxic behavior, whether it’s coming from a crotchety stranger, a grouchy coworker or a snappish friend, here are some tried and true methods that smart people use to effectively handle rude people.
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Christopher James Masiello, CEO